Cut Ops Support Specialist

We are seeking a Cut Ops Support Specialist to provide operational support during network cutover activities for a large-scale WiFi refresh program at a major financial services client. Based in Montreal, this role plays a critical part in ensuring smooth, well-coordinated network transitions with minimal disruption to business operations.
Responsibilities:

• Provide operational support during network cutover activities, including execution assistance and real-time coordination, at the direction of the customer.
• Assist with pre-cut preparation activities such as configuration validation, access checks, and readiness verification.
• Support execution of cutover tasks, including monitoring systems, validating connectivity, and confirming successful transitions.
• Troubleshoot and assist in resolving issues that arise during cut events in collaboration with engineering and operations teams.
• Monitor network performance and stability during an...