Cutomer Service Representative

Robert Half Office Team · Federal Way, WA, United States

Location
Federal Way
Job Type
Full-time
Posted
June 20, 2026

Job Description

Description
We are seeking a detail-oriented and customer-focused Customer Service Representative to support daily operations in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring a high level of service across all interactions.

Key Responsibilities

+ Respond to inbound calls, emails, and customer inquiries in a timely and professional manner

+ Resolve customer issues, complaints, and requests with a focus on customer satisfaction

+ Process orders, updates, and account changes accurately within internal systems

+ Maintain detailed and accurate documentation of customer interactions

+ Coordinate with internal departments to resolve service or account-related issues

+ Provide product, service, or policy information to customers as needed

+ Support administrative tasks including data entry, reporting, and scheduling

+ Ensure adherence to comp...

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