CX Center Executive: Strategy, Experience & Growth

A leading customer service organization in Randburg seeks an Executive: Customer Experience Centre to shape and implement customer experience strategy across all service channels. The role focuses on improving customer satisfaction and loyalty, managing contact centre operations, and ensuring alignment with the company's strategic objectives. Candidates should have a solid management background with at least 10 years of experience in contact centres and customer services, as well as a Bachelor's degree in a relevant field.
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