CX Change & Delivery Leader for Growth & Experience - Hybrid

Xero in Wellington is seeking a Change & Delivery Manager to drive key transformations in the Customer Growth & Experience team. You will lead the strategic integration of technology and processes, ensuring exceptional customer experiences while promoting continuous improvement.

This role includes designing change management strategies, hands-on project management, and mitigating operational risks. Ideal candidates will have experience in complex change initiatives and excellent communication skills, with a focus on building trust and leading teams through transitions. Xero offers a hybrid working model to support various work preferences.