CX Design Lead: End-to-End Customer Journeys

The Livestock Improvement Corporation in Hamilton, New Zealand, seeks a Customer Experience professional to enhance customer satisfaction and loyalty. The role focuses on applying human-centred design and Design Thinking to improve customer journeys across all touchpoints.

Successful candidates will have proven experience in customer experience or service design, combined with strong analytical skills. Benefits include extra leave days, flexible working options, and discounted health insurances.