CX Insights Lead: Data-Driven Growth & NPS Optimizer

A leading technology firm seeks a Customer Experience Manager in Malacca City to drive growth through detailed analysis and strategy formation. Candidates should have at least 4-5 years in E-Commerce or related fields, excellent analytical skills, and proficiency in SQL and Tableau. The role involves enhancing customer satisfaction metrics and presenting insights to management. Ideal for those who thrive in fast-paced environments and possess strong problem-solving abilities.
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