Cyber Protection Expert - Senior Technical Support Engineer

Acronis, a leader in cyber protection based in Buenos Aires, is seeking an Expert Support Engineer to join their Integral Customer Support team. This role focuses on resolving complex technical incidents for corporate clients, ensuring excellent customer service while interacting with various internal teams.

The ideal candidate will have strong troubleshooting skills and the ability to build relationships with clients. Responsibilities also include mentoring junior team members and contributing to technical documentation on Acronis' products.