D365 Functional Consultant

Afrizan Personnel · Johannesburg, Gauteng, South Africa

Location
Johannesburg
Job Type
Full-time
Posted
July 07, 2026

Job Description

Job Description

A leading organisation in the financial services sector is seeking a skilled Dynamics Functional Consultant to join its growing technology team. This opportunity is ideal for a consultant who is passionate about delivering impactful customer experience solutions, collaborating with stakeholders, and driving digital transformation through Microsoft Dynamics and the Power Platform.


Responsibilities:

  • Analyse business requirements and design effective Dynamics CRM solutions.

  • Configure and optimise Customer Service, Field Service, Sales and Marketing modules.

  • Facilitate stakeholder workshops, discovery sessions and solution presentations.

  • Collaborate with developers, testers and project teams throughout the full project lifecycle.

  • Ensure solutions are scalable, secure and aligned with industry best practices.

  • Provide strategic CRM guidance and act as a trusted advisor...
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