DAEL Thermal Service Operations Manager Role

Take charge as the Service Operations Manager at DAEL Thermal in Toronto, CA. This vital role focuses on managing service performance and improving operational efficiency to meet customer needs.

You will lead the service operations, overseeing field teams and back office support while setting high standards for safety and quality. Your performance-driven leadership will involve using data metrics to enhance service delivery and operational discipline. Drive change and establish processes that promote scalability and efficiency within the organization.

Key Responsibilities:
• Direct and oversee full-service operation management
• Coach and develop teams for optimal performance
• Ensure high safety and service quality standards
• Maximize technician scheduling and resource allocation
• Leverage data trends to proactively improve services

Requirements:
• High school diploma; associated technical qualifications pref...