Data Analyst - Customer Service & Operations

We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2.5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our mobile-first approach. In 2022, we opened our new head office in the Indonesia Stock Exchange Building, and we’re just getting started!

We are looking for a Data Analyst to support the Customer Service team by managing data, conducting analysis, and delivering actionable insights to stakeholders. This role will play an important part in helping the team monitor performance, improve operational efficiency, improve customer experiences and support business decision-making through accurate reporting, dashboard development, and forecasting support. You will be at the forefront of transforming our data into meaningful insights that drive informed business d...