Data Governance Program Manager - Fan Intelligence

Challenge

Electronic Arts (EA) thrives on providing world‑class experiences for our players. Within the Experiences Org, the Fan Intelligence team empowers our Fan Care (Customer Service) and Marketing teams with the strategic data and insights required to accelerate business outcomes. We are looking for a Data Governance Specialist to join our Information Architecture (IA) team to help lead the charge in establishing a high‑trust, high‑quality data ecosystem.

Role

Your primary mission is to partner with Fan Care stakeholders to operationalize the Data Quality Forum (DQF). Working with cross‑functional analysts and business owners, you will apply the knowledge you gain to understand underlying business needs, ensuring that our measurement frameworks remain lean and effective while preventing unnecessary metric complexity. You will act as a horizontal connector, leveraging your collaboration and networking skills to bridge the gap between data consumers...