Location
Jakarta
Job Type
Full-time
Posted
June 29, 2026
Job Description
About the Role:
Responsible for maintaining, correcting, and updating customer data within the Bank’s systems to ensure data accuracy, completeness, and integrity, conducts sample audits of customer onboarding processes completed through the auto-approval mechanism. This role performs customer data amendments based on customer requests submitted through Customer Service, internal system-related errors, and findings identified through internal reviews, while ensuring compliance with applicable policies, procedures, and regulatory requirements.
Key Responsibilities:
- Execute customer data updates, corrections, and maintenance activities based on approved requests and authorized instructions.
- Process customer data change requests received from Customer Service, operations teams, and other authorized internal stakeholders.
- Perform data corrections arising from system errors, processing failures, or data inconsistenc...