Data Quality Lead - Issue Resolution

Arch Capital Group · Colchester, England, United Kingdom

Location

Colchester

Job Type

Full time

Posted

June 04, 2026

Job Description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Key Tasks and Responsibilities
End to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‑cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear and transparent view of issue status and ageing.
Lead and guide offshore Data Quality Analysts: Provide daily direction, prioritisation, and quality oversight. Review offshore work outputs to ensure accuracy and consistency. Coach analysts to improve investigation quality, documentation clarity, and prevention thinking.
Work directly with stakeholders across the business: Act as the primary point o...
        

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