Location
Brook Park
Job Type
Full-time
Posted
June 19, 2026
Job Description
Delivery Manager I
Key Outcomes of the Position
Subject Matter Expert on all MCPC Services.
Ensure high levels of customer satisfaction of assigned Managed Service Customers.
Provide highest level of communication to internal and external Customers, Partners, Business Units, and other Teams.
Look for Continual Service Improvements for assigned Customers
Lead and manage Delivery Coordinators in support of contracted services.
Assist with special projects as required.
Skills and Attributes Required
A terrific, positive attitude, self-direction, and leadership qualities are required.
Strong customer service orientation with a proven track record working with all levels of an IT organization.
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