Dental office receptionist

• Education: Registered Apprenticeship certificate


• Experience: 1 year to less than 2 years


• or equivalent experience

Tasks

• Greet people and direct them to contacts or service areas
• Operate switchboard or telephone system
• Schedule and confirm appointments
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• MS Office
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Excellent oral communication
• Excellent written commu...