Dental Office Treatment Plan Coordinator

**JOB PURPOSE:**

The Treatment Plan Coordinator is responsible for the daily non-clinical operations of the office including patient satisfaction, revenue, profitability, effective treatment scheduling, phone calls and other business-related functions as delegated by direct supervisor.

**GENERAL DUTIES & RESPONSIBILITIES:**

+ Provides superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and dental board standards.
+ Collect co-payments and verify insurance coverage.
+ Schedule and confirm patient appointments.
+ Prepare new patient charts neatly and accurately.
+ Responsible for handling after-hour calls and emails
+ Responsible for managing costs and the overall profitability of the company
+ Respond to and handles patient concerns
+ Respond to patient billing or f...