Department Manager

Reliance Retail · dhamtari, chhattisgarh, India

Location
dhamtari
Job Type
Full-time
Posted
June 14, 2026

Job Description

Role Name:

Department Manager

Reporting Manager:

Store Manager

Role Purpose:

Responsible for presentation, sales, profitability, VM (Visual Merchandising) and customer satisfaction of categories/brands in the respective department.

Key Responsibilities (BSC Perspective)

1. Finance

  • Achieve revenue and gross margin targets
  • Control inventory levels and shrinkage
  • Increase margins and minimize expenses
  • Achieve higher average transaction value (ATV) per customer

2. Customer

  • Ensure store/department looks as per guidelines
  • Ensure sales team meets customer needs
  • Assist customers with product location and purchase decisions
  • Answer customer queries effectively

3. Internal Business Process

  • Ens...

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