Desjardins Member Experience Advisory Agent

Join Desjardins as a full-time Member Experience Advisory Agent, focusing on delivering exceptional client service. Help clients navigate their banking transactions while promoting cooperative values.
In this on-site role, you will play a crucial part in ensuring that clients feel welcome and supported, empowering them with financial knowledge and access to products. You will assist in individual banking needs, provide insights on technological tools, and refer clients to specialized teams for further assistance. Your role will contribute to a positive client experience while adhering to compliance and security measures.
Key Responsibilities:
• Provide guidance on technology and applications for self-service
• Foster business relationships through quality service delivery
• Support clients dealing with fraud and assist in referrals
• Keep abreast of the latest services and standards
• Follow compliance and risk management protocols
Requirements:
• High school...