Desktop Engineer (IT Assistant)

Our client is a Singapore‑incorporated subsidiary of a multinational company in the LifeSciences industry, supporting global research and development efforts through advanced scientific platforms and collaboration.

• Provide L1 & L2support for desktops, laptops, printers, and peripherals
• Troubleshoot hardware, software, and network issues
• Install and support Windows OS & Microsoft 365 applications
• Manage Active Directory (user accounts, password resets, access)
• Handle tickets via ITSM tools within SLA timelines
• Support remote users, VPN, and connectivity issues
• Perform system imaging, patching, and antivirus updates
• Maintain IT asset inventory and documentation
• Support videoconferencing tools and mobile devices

• Diploma or Bachelor’s degree in IT or related field
• Atleast 4 years of ex...