Desktop Engineer

RAPSYS TECHNOLOGIES PTE. LTD. · singapore, singapore, Singapore

Location

singapore

Job Type

Full-time

Posted

May 23, 2026

Job Description

            Mandatory Skills  Windows 10 
 Responsibilities  Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels. 
Perform troubleshooting for client platform related problems. 
Respond promptly to incidents, investigate & provide temporary and/or permanent resolution of incidents escalated; provide timely status updates to relevant parties. 
Perform service requests related to client platforms. 
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. 
Involve in client platform implementation/upgrade projects. 
Manage client platform implementation/upgrade projects. 
Perform research/evaluation of client platform tools. 
Provide systems‑related technical advice to customers or the project team. 

    

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