Desktop Support Engineer

Confidential · tiruchirappalli, tamil nadu, India

Location

tiruchirappalli

Job Type

Full-time

Posted

June 04, 2026

Job Description

Description Information
  
Role Summary
  
Desktop Support Engineer responsible for providing first-level technical support for desktops, laptops, operating systems, applications, and basic networking issues. The role focuses on ensuring smooth IT operations and user satisfaction.
 
Key Responsibilities
  
Handle daily IT support tickets and end-user requests.
 
Troubleshoot desktop, laptop, and hardware-related issues.
 
Resolve Windows OS and Outlook-related problems.
 
Support Wi-Fi, LAN, and basic network connectivity issues.
 
Install, configure, and maintain desktops, laptops, and peripherals.
 
Install and support standard business applications.
 
Maintain issue resolution documentation and reports.
 
Escalate unresolved issues to higher-level support teams.
 
Support IT infrastructure and end-use...

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