Desktop Support L1/L2

Qtek Systems · india, india, India

Location

india

Job Type

Full Time

Posted

June 03, 2026

Job Description

 
  Description 
  :  This position provides the second level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for network, desktop, and server problems. Should be able to handle issues related to all systems, applications, and networking configurations.
 
  Required Qualifications 
 10/12/Dip/Degree
 1-2+ years recent computer, server, and network troubleshooting experience
 Good MIS skills
 Certifications (optional): MCSA, CCNA, VCP
 Must be resourceful and able to take initiative in a dynamic environment
 Ability to effectively and efficiently troubleshoot technical problems
 Advanced knowledge of current Microsoft desktop and server operating systems
 Optional knowledge of Microsoft SQL, Exchange and other ser...
        

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