Location
cape town
Job Type
Full-time
Posted
June 04, 2026
Job Description
Our Client within the Financial Services Industry is currently seeking a Desktop Support Team Lead to manage daily operations of the desktop support team.
Responsibilities
- Lead and mentor the desktop support team
- Oversee installation, configuration, and maintenance of desktop hardware, software, and peripherals.
- Lead desktop-related projects, including software rollouts and infrastructure upgrades.
- Troubleshoot and resolve complex technical issues, including network connectivity and financial software platforms.
- Perform routine system maintenance, deploy updates, and assist with new technology implementations.
- Serve as an escalation point for technical issues, coordinating with IT teams to minimise downtime.
- Monitor system performance, identify recurring issues, and suggest process improvements.
Requirements
- Matric / Grade 12
- Tertiary Qualification - Diploma/Degree advanta...