Desktop Support Technician II

iT1 · San Diego, California, United States

Location
San Diego
Job Type
Full time
Posted
July 04, 2026

Job Description

The Desktop Support Technician is responsible for delivering high-quality, end-user support across the organization, with a strong focus on customer experience, VIP/executive support, and reliable technical service delivery. This role provides hands-on and remote support for hardware, software, and enterprise systems while ensuring minimal disruption to business operations. 

The ideal candidate combines technical expertise with strong interpersonal skills, enabling them to deliver a “white-glove” support experience, particularly for executive leadership and high-priority users.

Requirements

Key Responsibilities 

  • Customer Service & End-User Support 
    • Provide responsive, professional, and courteous technical support to all end users 
    • Deliver a high-quality customer experience by communicating clearly and setting expectations 

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