Desktop Support Technician L2 SE

We are seeking a highly driven Desktop Support Technician L2 who will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Join us for a rewarding career in a supportive, family-like environment where youll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients Requirements What You Will Do: Deliver end-user desk...