Desktop/Helpdesk Support-JAMF (Rotational Shift)

Guidewire · Bengaluru, Karnataka, India

Location

Bengaluru

Job Type

Full-time

Posted

May 31, 2026

Job Description

Skills and Experience
4+ years in Desktop Support with solid hands on experience with a variety of operating systems, primarily Microsoft Windows 10 & 11 and Apple OS X
Must have hands on experience with JAMF
Ability to work in rotational shifts ( India, Australia , Europe or USA)
Hands-On experience on Active Directory, Active Sync, Exchange, Apple support. 
Understanding of network protocols and exposure to VPN and Network Access Control troubleshooting
Experience supporting applications such as: Google workspace Suite, Zscaler, Zoom, Slack, Okta, ServiceNow
VIP/Executive Management support experience required
Experience in creating easy to use end user and technical support documentation in MS Office/Google Doc, SharePoint, and Confluence
Knowledge of remote deployment tools such as: SCCM, JAMF, Autopilot and Intune
A fundamental understanding of virtual environments, utilizing such tools...
        

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