Dialer Systems Manager — Real-Time Analytics & Compliance

First Abu Dhabi Bank (FAB) is seeking a skilled professional to manage outbound call campaigns and perform data analysis. The ideal candidate will have a Bachelor's degree or equivalent experience in a fast-paced collections environment. Responsibilities include ensuring compliance with regulatory requirements, monitoring dialer metrics, and assisting stakeholders with control inventories. Strong analytical and communication skills are essential for this role, as well as the ability to work independently in a matrixed environment.
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