Digital Applications Support Analyst

Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology?
If yes, we're looking for you.
**About the Role**
In this opportunity as a Senior Application Support, Digital Support, you will:
- Be a key contributor to the Service Management leadership team.
- Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.
- Be responsible for developing, monitoring and analyzing business operational and technical key metrics.
- Effectively articulate complex problems, concepts, and solutions to varied audiences.
- Contribute to the strategy of the department and drive implementation of department goals that support the company's core values.
- Lead complex initiatives such as large-scale upgrades.
- Partner with security, data center, and service governance teams to deliver compliance with inte...