Digital Banking Support Specialist (24/7)

A digital banking company in Kuala Lumpur seeks a Customer Support Executive to handle enquiries and provide resolutions for customers and merchants. The role involves promoting digital services, ensuring first-call resolution, and assisting in quality service improvements. Candidates should have at least a Diploma or Bachelor's Degree and relevant call center experience. Excellent communication skills in English are essential, and knowledge of Microsoft Office is preferred. A customer-oriented attitude and ability to work on shifts are required.
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