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Digital Community Manager

emerson · Escazu, San Jose, Costa Rica

Location
Escazu
Job Type
Full time
Posted
June 23, 2026

Job Description

We are seeking a strategic and hands-on Digital Community Manager to revitalize and scale our customer community across owned and external platforms. This role will own engagement, content, and community experience across our existing on- domain community platform as well as third-party channels such as Reddit and other industry forums. 

You will play a critical role in turning our digital community into a high-value destination for engineers and technical users—driving engagement, improving support outcomes, and ensuring our content is optimized for both human users and AI-driven discovery. 

In This Role, Your Responsibilities Will Be:

Community Strategy & Growth 

  • Own and evolve the end-to-end community strategy, partnering closely with the social media team, marketing, product, and customer success to strengthen audience engagement across the digital ecosystem. 
  • Develop programs to increase engagement, including discussion prompts, gamificat...

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