Digital Community Manager - Freelance, Remote

Description

Department: Specialized Roles

Location: Global+

Compensation: $7.00 / hour

Why does this role exist?

This role exists to build, grow, and support a global user community—primarily on Discord—by fostering a welcoming, responsive, and organized environment. The Digital Community Manager will act as a bridge between users and internal teams: acknowledging questions, triaging technical issues, and surfacing insights to improve user experience. As the community expands, this role will also help create scalable processes and support events that drive engagement and growth.

The Impact you’ll make

Community Management & Engagement

• Build, moderate, and nurture community spaces (primarily Discord)
• Respond to user questions and discussions promptly and professionally
• Foster an inclusive environment and maintain relationships with active contributors