Digital Contextual Finance & Product Professional

Main Responsibilities

- Takes lead and/or be responsible to the entire system develop cycle: project initiation, user requirement preparation, user acceptance testing, risk and compliance clearance, system deployment & implementation, user operation manual preparation and post-implementation optimization.
- Support system deployment and perform health check.
- Track and manage production issues and work with relevant technology engineers to expedite solutions.
- Perform project management from incubation to implementation.
- Support products and stakeholder teams in the development of digital tools and platforms by providing guidance on best practice, subject matter expertise and sharing the latest Fintech tools.
- Digital strategies for enhancing customer engagement and loyalty.
- Co-manage digital channels, innovating to deliver a magnificent customer journey, drive conversion and better engagement throughout Customer Life Cycle.
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