Digital Service Manager

We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.

This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.

The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.

You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.

You will be part of a service team who love shari...