Digital Service Representative

MAYDAY Recruitment are excited to be looking for self motivated customer service candidates for one of our government agencies.

Details

Digital Service Representative
Start Date: 8/06/2026
End Date: 24/08/2026 (possibility to extend if required)
Pay: $35.80  per hour + Super
Location: Tuggerah
 
The role

Provides advice and support as the first point of contact for customers using online technology in service centres to increase adoption of digital services and create positive digital customer experiences

• Deliver services in a professional manner in all customer interactions to create positive customer

• experiences and ensure customer satisfaction as a priority

• Action customer complaints arising from complex agency transactions by ensuring they are accurately

• resolved, recorded and unresolved issues are escalated thro...