Direct Contract, Field Collector, Risk Management Group

Direct Contract, Field Collector, Risk Management Group-(WD82244)

Business Function

Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

Responsibilities

Proactively engage with customers to collect outstanding payments and resolve delinquencies

Develop and maintain strong relationships with customers to ensure timely repayment of loans

Conduct field visits and negotiations to reach mutually agreeable payment plans

Provide excellent customer service and handle inquiries and complaints effectively

Maintain accurate and up-to-date records of customer interactions and payme...