Director – Business and Solutions Support

Job Title: Director–Businessand SolutionsSupport

GCL: F

Introduction to role:

Are you ready to build a world-class support capability that keeps analytics and reporting running reliably at scale—so the right insights reach decision-makers when it matters most? Do you enjoy redefining service operations into engines of continuous improvement and measurable value?

This role leads the strategy and delivery of our business support function for deployed analytics, reporting, and process solutions. As the primary liaison business stakeholders and our Process & Analytics Services teams, you will ensure live services are stable, performant and continuously improving, enabling teams across the enterprise to act with confidence and pace. You will shape how we sustain solutions after launch—so they evolve, stay resilient, and power smarter decisions that ultimately help bring better treatments to patients.

You will join t...