Director, Customer Experience ASIA

Job Description: Job Role The Senior Manager / Director – Customer Experience (CX) provides strategic vision and leads a high performing team of professionals covering services sales, technical account managers, project managers and consultants. The team combined provide best in class strategic, technical and consulting services for VMware by Broadcom customers and partners with the VMware software portfolio. This is a senior role and will report into the APAC VP of Professional Services with a day-to-day engagement to the ASIA VP & General Manager. Your Responsibilities:
To develop and maintain strategic plans to build and evolve VMware's product and transformational service offerings Work with the services sales, learning, delivery & technical account manager team to deliver high-quality, results based customer experience across all customer engagements Act as an evangelist for services and build effective long term business relationships with customer VPs, and C-level executives ...