Director, Customer Success - EMEA

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is looking for a leader to help build and operate our EMEA Customer Success team. The right candidate is passionate about creating great customer experiences, growing and developing team members, creating a vision and strategy to support their teams and delivering with a high level of success, leveraging cross-departmental collaboration.

As Director, Customer Success you will oversee the Select and Commercial Customer Success teams in EMEA. This person will work with their sales counterparts to ...