Director, Global Business Capability & Process Lead — AI-First Product & Process Governance — S[...]

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in AI, business architecture, and process governance to Citi's Services organization.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

As Citi accelerates its AI-First transformation, we are seeking a leader for a high-impact function at the intersection of the AI-First Product Development Lifecycle (PDLC), Process Excellence, and Business Architecture. This is not a traditional process management role, but a strategic leadership position responsible for bridging the emerging world of AI-augmented product delivery with the rigor of enterprise governance, capability modelling, and operational transformation on a global scale. This leader will define the framewo...