Director - Institutional Client Engagement

Director - Institutional Client Engagement

Brand: HSBC

Location: London, GB, E14 5HQ

Work style: Office Worker

Date: 13 May 2026

Role Overview

HSBC is seeking an experienced Director to join the Institutional Client Engagement team based in London to strengthen how we capture, analyse and act on institutional client engagement. You’ll enhance our CRM and dashboards, measure event impact, and use data, automation and AI to improve efficiencies and commercial outcomes across the global franchise.

Role responsibilities

• Build, maintain and continuously enhance a CRM framework for corporate access, ensuring accurate capture of client interactions and event participation across the global investor access franchise.


• Design and build intuitive dashboards to track client activity at events, highlight engagement trends and provide actionable insight to sales, corporate access and se...