Director, Marketing Operations & Governance

Role Overview This role has two connected mandates:

• what's allowed (governance, policy, compliance, risk) and how work gets done (operating model, workflows, handoffs, SLAs).


• Both are needed to operationalize the strategic vision.
• Without governance, execution is inconsistent and risky.
• Without process, governance is theoretical.
• This role is responsible for defining how marketing operates at scale.
• It establishes the governance frameworks, operating model, and process structures required to enable consistent, compliant, and efficient execution across teams, channels, and regions.

The focus is on creating clarity:

• how work flows, who owns decisions, how risks are managed, and how standards are maintained.


• This role ensures that strategy can be executed in a structured, repeatable, and scalable way.
• This role operates in a B2B SaaS environment with complex workflows, ...