Director – National Services

Kāinga Ora · Manukau, Auckland, New Zealand

Location
Manukau
Job Type
Fixed Term
Posted
July 07, 2026

Job Description

  • Lift national customer experience by ensuring consistent, high-quality services are enabled and delivered across every region.

  • Strengthen operational resilience, risk controls and transformation through 2026

  • Fixed Term/Secondment until December 2026
  • Te whiwhinga mahi - Our opportunity


    Kāinga Ora is establishing a new Customer and Operations Group to integrate place-based and national delivery and lift service consistency, customer outcomes and operational performance across Aotearoa. As Director – National Services, you will lead national enabling operations that underpin frontline delivery, bringing key functions together to improve productivity, quality and resilience at scale.


    This role is accountable for the performance of national services spanning Asset and Maintenance services, Supported Housing, Practice and Customer Contact, Health, Safety and Organisational Resilience, and advisory and regional support functions. ...

    Ready to Apply?

    Submit your application for Director – National Services at Kāinga Ora

    Apply Now