Location
Rochester
Job Type
Full-time
Posted
July 04, 2026
Job Description
Director of Customer Experience & Marketing
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Location: Rochester, NY
Posted: 6/23/2026
Location Name: Rochester, New York
Wage Max: 120,000.00 Annual
Wage Min: 90,000.00 Annual
Position Type: Full Time
Shift: Monday - Friday
JOB SUMMARY:
The Director of Customer Experience & Marketing is responsible for leading and managing RTS's Communications, Marketing, AND Customer Experience Departments. The position provides strategic leadership for customer experience, customer service operations, communications, marketing, public information, branding, customer engagement, and community engagement initiatives.The Director is responsible for ensuring a seamless, positive, and consistent customer experience across all customer touchpoints while overseeing org...
Apply Now!
Back to search
Location: Rochester, NY
Posted: 6/23/2026
Location Name: Rochester, New York
Wage Max: 120,000.00 Annual
Wage Min: 90,000.00 Annual
Position Type: Full Time
Shift: Monday - Friday
JOB SUMMARY:
The Director of Customer Experience & Marketing is responsible for leading and managing RTS's Communications, Marketing, AND Customer Experience Departments. The position provides strategic leadership for customer experience, customer service operations, communications, marketing, public information, branding, customer engagement, and community engagement initiatives.The Director is responsible for ensuring a seamless, positive, and consistent customer experience across all customer touchpoints while overseeing org...
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