Director of Field Engineering

The Director of Field Engineering is responsible for the development, expansion, and large-scale growth of the Field Engineering Department that seeks to provide support, upgrades, preventative and correct maintenance, along with commissioning support. The incumbent is responsible for leading our Field Services Engineers ensuring proper operation and maintenance of KPI deployed solutions and is a key escalation point for our customers related to this support. This Director oversees the creation and success of a highly capable field services team. Working closely with leaders in Engineering, Customer Support, Resident Maintenance, Sales, and Marketing, this position is accountable for continuously improving the delivery of our services.

As a very visible leader to our customers, the incumbent must demonstrate exceptional leadership, personnel management, and organizational skills.

1. Leads Field Service Teams who perform on-site routine service including commissioning su...