Director of Institutional Client Engagement & AI Analytics

HSBC is looking for an experienced Director for the Institutional Client Engagement team in London. This role focuses on enhancing CRM and dashboards to analyze client engagement effectively. Responsibilities include building a comprehensive CRM framework, tracking client activity, measuring event effectiveness, and applying AI tools for automation. The ideal candidate will have a strong background in CRM analytics, dashboarding, and event performance reporting, contributing to our commitment to diversity and inclusivity in the workplace.
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