Director of Managed Services

Job Description

The Director of Managed Services, Client Solutions will own the strategic growth, commercial performance and operational development of our client’s global managed services offering.
This role is responsible for transforming managed services into a scalable, productised and high-growth recurring revenue stream, while maintaining best-in-class service delivery, client satisfaction and SLA performance across enterprise clients. The role sits at the intersection of commercial strategy, client engagement, service design and operational execution, and is a key leadership position within our client’s future growth agenda.

Role Overview
Our client is a leading global audio-visual integrator, providing AV support and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Director of Managed Services, Client Solutions, to be a key part of our Surrey team, taking full responsibility for:...