Director of Operations

Overview

Has responsibility for the overall operations of the Hotels Rooms and Food & Beverage including the development and performance management of employees. Oversee the financial aspects of the different hotel areas optimizing profits while ensuring the highest level of service quality is provided to Hotel guests. The Director of Operations also has responsibility for departmental meetings supplier relations and overall maintenance of the hotel.

Key Roles and Responsibilities

• Set plan and direct the operationaldepartments to achieve and overpass agreed goals of gross operating profitGuest Satisfaction Brand Consistency and Employee Engagement.
• Support the hotels annual budgeting process and adhere to Accorestablished guidelines.
• Assist in managing the hotels budget and ensuring that expenses incurred are within budget and in line with the Brandestablished guidelines.
• Lead and guide their reporting and management teams ...