Director of Shared Services - Hotels (Cancún)

Hyatt Hotels Corporation is seeking an enthusiastic Director to join our Shared Services Team. In this role you will collaborate closely with the Corporate and Hotel Finance teams to help shape and deliver a Shared Services Model for hotels, supporting the company’s global strategy for efficiency and excellence.

The Director of Shared Services will lead the entire lifecycle of the Shared Services Model—from planning and pilot execution to operational oversight and continuous improvement. The position reports to the AVP of Shared Services & Transformation for Cancun.

• Develop a comprehensive strategy and roadmap for implementing Shared Services, aligning with organizational goals and existing operations.
• Design and execute a pilot program to test Shared Services solutions, assessing feasibility, scalability, and effectiveness; collect feedback and refine processes.
• Lead change‑management effor...