Director, Operations Analytics (IHOP)

IHOP is seeking a strategic, data-driven leader to serve as Director of Operations Analytics. This pivotal role will shape and execute insights that will drive operational excellence, workforce efficiency, cost optimization, and an exceptional guest experience across our system. The ideal candidate brings 8+ years of analytics experience, preferably within the restaurant or hospitality sectors.

Key Responsibilities:

Operations Analytics: Provide analytics that will fuel initiatives to improve productivity, optimize staffing models, and enhance throughput across restaurant operations. Conduct time-and-motion studies and analyze labor efficiency

Initiative Tracking and Measurement: Develop and maintain models, dashboards, and tools to support Brand Leadership Restaurant Excellence and Field Operations teams.

Cross-Functional Collaboration: Partner with Restaurant Excellence, Field Operations, HR, Finance, and other cross-functional t...