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Director, Patient and Family Experience and Partnerships – BC Children’s Hospital and BC Women's Hospital & Health Centre

PHSA · Vancouver, British Columbia, Canada

Location
Vancouver
Job Type
Regular/Full-Time
Posted
March 21, 2026

Job Description

Director, Patient and Family Experience and Partnerships

BC Children’s Hospital and BC Women's Hospital & Health Centre

Vancouver, BC

What you’ll do

  • Lead the development and implementation of patient and family experience strategies and programs, ensuring alignment with C&W’s overall plan and goals. This include creating and overseeing initiatives such as patient and family advisory councils, designing and implementing training programs for staff at all levels to promote a culture of patient and family-centered care, and patient feedback systems to enhance patient and family experience and care quality.
  • Provide leadership to team members through coaching, guiding, mentoring and modelling PHSA values and fosters an atmosphere that promotes and encourages individuals to realize their maximum potential. Encourage dialogue and provides guidance and advice to facilitate resolutions to work issues. Assist team members to define shared and in...

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